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Impact & Sustainability

We envision a future in which the built environment enriches our lives, our communities and the planet.

We put our capital to work to promote significant transformation, driving positive, sustainable change to the way people interact with places, and elevating their experiences to make these places more valuable to everyone.

Sustainability considerations are important to all of us, so we have made sustainability an integral component of our operations.

Click through the interactive diagram below to learn more about our operations:

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Accountability

We believe our role is to ensure that every building, business and community we’re responsible for becomes more valuable and enriching to everyone. We aim to be a force for good in the communities in which we operate and encourage all our team members in their own philanthropic missions.

Key initiatives include:
  • Commitment to socially responsible business plans

  • Delivery of high-quality housing accessible to households on median incomes

  • Community engagement during development

  • Provision of spaces to local community and key workers

Built Environment

We have a clear purpose to create places, products and operating platforms the increase prosperity, opportunity and sustainability. We recognise that the built environment is a key contributor to the global climate crisis.

Key initiatives include:
  • Net zero carbon by 2050

  • Achieving high sustainability credentials on new developments

  • Sustainable construction and building design

  • Revitalising heritage buildings

  • Implementing green energy

  • Embracing circular economy

  • Thought leadership on sustainability

  • Assessing vendor practices

Built Environment - 2024 Highlights
  • Achieved BREEAM ratings of Very Good or Excellent across all Isambard assets.

  • Attained a BREEAM Very Good rating for all hotel assets.

  • Secured Gold and Silver certifications under both the WiredScore and ActiveScore standards for every asset within the Isambard portfolio.

  • Awarded Silver Green Tourism accreditations for all hotel assets and implemented strategies to progress towards Gold certification.

  • At 1 Golden Lane, pioneered the UK’s first project to reuse structural steel from an existing building on the same site, targeting the recovery and reuse of five tonnes of steel through deconstruction, de-fabrication, recertification, and refabrication.

  • Implemented a new 100% green energy contract with Ecotricity, aligning with UKGBC procurement standards and aiming to transition to time-backed REGO certificates as they become more widely available.

  • Implemented Asset ESG meetings quarterly across all sites. These meetings provide an opportunity for building manages to engage with tenants and offer support for their ESG initiative, whether related to their occupation of the asset or broader fundraising campaigns.

Community

We believe our role is to ensure that every building, business and community we’re responsible for becomes more valuable and enriching to everyone. We aim to be a force for good in the communities in which we operate and encourage all our team members in their own philanthropic missions.

Key initiatives include:
  • Commitment to socially responsible business plans

  • Delivery of high-quality housing accessible to households on median incomes

  • Community engagement during development

  • Provision of spaces to local community and key workers

Community - 2024 Highlights
  • Implemented our Local Charter, outlining clear social impact objectives for the communities in which we operate.

  • At 1 Golden Lane, delivering dedicated space to benefit the local community, honouring the building’s heritage as the Cripplegate Foundation, which historically provided charitable support to those in need.

  • At Brunel, Cardiff hosted a 200ft Charity abseil event in partnership with Adventures Wales, raising £20,000 for City Hospice Cardiff. The event will be repeated in July 2025.

  • Continued to support charities in the communities where we develop assets through our Employee Forum.

  • Supported tenants within each asset in delivering their own community-based charitable initiatives. For example, we partnered with Mind (a tenant at Brunel House) on their Homelessness awareness campaign.

  • Promoted local community events and ensured tenants were kept informed. For example, at Yorkshire House Leeds, the monthly tenant newsletter featured information about local activities including fun runs, mental health fundraisers and homelessness charity events.

People

We believe that our people are our most important asset, and, as such, we are committed their wellbeing and career progression. We also recognise that promoting equality and diversity is ethical, a key component to good management and necessary for achieving the greatest collective outcomes from our team.

Key initiatives include:
  • Encouraging gender, cultural and cognitive diversity at every level

  • Supporting employee mental health

  • Encouraging employee career development

  • Providing a fair and transparent compensation and promotion structure

  • Creating a psychologically safe working environment

People - 2024 Highlights
  • Supported the 10,000 Black Interns Programme for the third year running, providing two internship placements aiming to improve industry representation and diversity in our early talent pipeline.

  • Continued our relationship with The Switch, an education charity in Tower Hamlets, by dedicating employee volunteer hours to deliver interview skills training for students, and participating in an Assessment Centre Practice Day with a local school, including delivering a presentation.

  • Launched our quarterly employee NPS pulse survey to regularly assess team sentiment and anonymised feedback.

  • Hosted a team event in Europe focused on culture, company strategy and employee engagement.

  • Completed company-wide ESG training to embed best practices across the business.

Our Commitments

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UNPRI signatory

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GRESB

Net Zero Asset Managers

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Accountability

We believe our role is to ensure that every building, business and community we’re responsible for becomes more valuable and enriching to everyone. We aim to be a force for good in the communities in which we operate and encourage all our team members in their own philanthropic missions.

Key initiatives include:
  • Commitment to socially responsible business plans

  • Delivery of high-quality housing accessible to households on median incomes

  • Community engagement during development

  • Provision of spaces to local community and key workers

Built Environment

We have a clear purpose to create places, products and operating platforms the increase prosperity, opportunity and sustainability. We recognise that the built environment is a key contributor to the global climate crisis.

Key initiatives include:
  • Net zero carbon by 2050

  • Achieving high sustainability credentials on new developments

  • Sustainable construction and building design

  • Revitalising heritage buildings

  • Implementing green energy

  • Embracing circular economy

  • Thought leadership on sustainability

  • Assessing vendor practices

Community

We believe our role is to ensure that every building, business and community we’re responsible for becomes more valuable and enriching to everyone. We aim to be a force for good in the communities in which we operate and encourage all our team members in their own philanthropic missions.

Key initiatives include:
  • Commitment to socially responsible business plans

  • Delivery of high-quality housing accessible to households on median incomes

  • Community engagement during development

  • Provision of spaces to local community and key workers

People

We believe that our people are our most important asset, and, as such, we are committed their wellbeing and career progression. We also recognise that promoting equality and diversity is ethical, a key component to good management and necessary for achieving the greatest collective outcomes from our team.

Key initiatives include:
  • Encouraging gender, cultural and cognitive diversity at every level

  • Supporting employee mental health

  • Encouraging employee career development

  • Providing a fair and transparent compensation and promotion structure

  • Creating a psychologically safe working environment